Our team of highly dedicated and experienced veterinary surgeons and vet nurses are devoted to your pet’s wellbeing. Your pets are always our priority. We all have our own pets and work hard to provide the same service to you that we would want for our own much-loved animals.
At our surgery we provide continuity of care, working with you to provide effective and high quality treatment. From routine vaccinations through to surgical consultations, we build client relationships that support you. And whatever medications you need, our on-site dispensary will be able to provide them. We do require at least 24-hours notice for repeat prescriptions.
You and your pet benefit from our comprehensive services:
- Continuity of care
- Access to emergency and out of hours care
- Home visits
- Pet passports
- End-of-life care and support
Register your pet with us now by calling 01752 892700.
Our premises contain all the facilities that you would expect from a modern small animal veterinary practice, enabling us to offer the best possible care to our patients.
We have separate hospitalisation wards for both dogs and cats; the dog ward contains three large walk-in kennels, one with an in built shower! Any patient staying at the practice will receive excellent nursing care from our team of veterinary nurses, currently six qualified veterinary nurses with over 40 years of experience between them, and two trainees. At night one nurse stays on site to look after inpatients so any animal staying with us will be regularly assessed and given treatment as necessary. We feel that this overnight nursing is a vital part of our commitment to look after your pets. On Friday, Saturday and Sunday the nurse will be on call and will stay on-site if required.
Leading from the cattery or dog ward is the prep room. Patients are anaesthetised and ‘prepped’ ready for surgery prior to being taken into the dedicated theatre. Large dogs will also be moved onto a mobile table here to minimise lifting. X-rays and ultrasound examinations are performed in the X-ray room.
Dental procedures are carried out by veterinary surgeons and assisted by qualified nurses in the prep room on a sloping ‘tub’ table, enabling us to keep the patient clean during the surgery.
A qualified nurse monitors all patients having an anaesthetic – we use the anaesthetic products that are the safest available and are the same that are routinely used in human hospitals. Over the past two years the practice has been involved a survey of anaesthetic risks run by the Animal Health Trust in Newmarket. This is part of the clinical audit that we perform to ensure that we offer clinical work of the highest standard.
We have a separate laboratory where routine blood analysis, urine testing, faecal egg counts and examination of skin scrapes are performed. Some samples for less routine tests are sent to external lab for analysis.
Small animal consultations are carried out by appointment which has greatly reduced client waiting times – see our ‘contact us’ page for appointment times. Any emergencies are seen as they occur at any time during the day. Emergency cases arising outside of the normal working day are seen by the duty veterinary surgeon and nurse at Filham Park.
Small animal consultations are best performed at Filham Park; however we will perform home visits where the animal gets very stressed by travelling or for euthanasia.